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Here's a little more about us
Our
mission statement: We recognize and understand that our insurance client
is our greatest asset.
As a result we are committed to providing
our clients with the best service possible. Our clients do not purchase
insurance from a company: they purchase it from another person, someone
they trust, who has their best interest at heart. We firmly believe
that honesty is still the best policy." Quality
is important to Roger Kesterke.
As the founder and owner of the Roger Kesterke Insurance Agency,
106 S. Main Street, Berrien Springs, he knows that quality service
and products
can bring in quality customers.
"
This agency has grown through the years and we've worked hard to cultivate
its success," Roger said. "I feel blessed and very fortunate
that we have a great quality of clientele."
The Roger Kesterke Insurance Agency first opened its doors on August
15, 1980, committed to providing clients with the best service possible.
It's a philosophy that's worked wonders through the years. In 1980
the agency had 60 accounts, now there are more than 1,200 polices being
serviced.
"Although we are an average-sized agency, we are still able to provide face-to-face
service for our customers," Roger said. "On all of our out-going mail we attach
a sticker that states, 'Your Policy comes with an Agent.'"
"
We believe in honesty and integrity," he added. "When a person
walks in our door a person should know we will handle their insurance
like it was our own."
Born and raised in Berrien Springs, Roger credits much of his success
to the community and believes that giving back is as important as servicing
his biggest client.
Roger is the former president of Berrien Spring's Chamber of Commerce,
former chairman of a number of school advisory committees and past
president of the St. Gabriel's Catholic Church parish council.
He's also an avid supporter of Berrien High School athletics.
"
It's important to give back to the community," he said. "I've
been born and raised here and know the community very well. I feel
fortunate to be here."
Roger enjoys fishing in his spare time and can be found on the golf
course during any time of the year, come rain, sun, wind, snow or mud.
His greatest enjoyment is spending time with his wife, Kathy, their two
grown children, John and Amy, their spouses, Denise and Tim, and his
granddaughters, Autumn and Sage.
Roger has been fortunate over the years in that he has had a very capable
and service-oriented group of people who have worked with him in the
office.
Melissa Schilke joined the office staff in October 2002 after having
worked as a customer service representative for Fifth Third Bank. She
attended
the insurance school at Michigan State University and earned her insurance
license in February 2003.
Diane Springer has worked part-time since March 1998 and came to the
office with 10 years of experience with an insurance agency in Minnesota. |